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COVID-19 Resources for Providers


**Updated May/June Attendane Exemption Forms***

Licensed Centers & Homes: /LinkClick.aspx?fileticket=TUZk_P_V-zA%3d&portalid=12

Exempt Programs: /Portals/12/Covid/License Exempt Home May and June Attendance Exemption Form.pdf?ver=Aem4IRHxg6jfgGOadwp6Tw%3d%3d

As a result of the “shelter in place” we are taking every precaution and our offices will remain closed until May 30th.

However, please note that CCAP paperwork is still being processed!

  • Requests for paperwork or forms can be made by emailing us at 
  • Paperwork can be dropped off in either of our two drop boxes, located in the hallway or parking lot; emailed to or faxed to 815-741-1170. 
  • For all questions or case updates please call our hotline at 815-741-4622 or email us at

CCAP will continue the following policies in May

  • The Prioritized Essential Worker (PEW) Applications will be extended for care in May and new PEW applications can be accepted and approved. 
  • Parent co-pay for all eligible cases will be $1 for the month of May
  • Licensed Centers and formerly licensed homes serving essential workers' children will be provided a 30% add-on in May for children that continue to attend.  
  • Programs that have not already received an emergency child care stipend can apply for and receive a stipend in May.  
  • An attendance exemption will continue to be offered in May with some modifications.  More information will be emailed directly to providers once it is finalized.

We appreciate your patience as we are working with a limited number of staff during the "shelter in place" mandate.  Thank you.

Updated Provider FAQ from the Governor's Office of Early Childhood Development (May 11th):

Emergency Child Care License

The Application for an Emergency Child Care License is available at:

The DCFS Authorization for Backgroud Check for Child Care is available at:

A Quick Reference of Rules for Emergency Child Care Centers can be found at:

All completed applications can be submitted to DCFS at

For tips on how to reopen your child care program: /Portals/12/Covid/ReopeningGuidance_Childcare.pdf?ver=7WG00LtRJmBovARYqHuCGg%3d%3d

Billing and Payments

  • Providers should enter the actual attended days on the certificate.
  • Centers and licensed home providers need to include the COVID-19 Attendance Exemption Form with all certificates to be paid 1005 eligible days if they are closed or their attendance is less than 20% of expected.
  • IVR Telephone Billing System
    • Providers entering payment information through the IVR Telephone Billing System should enter 100% of their eligible days.
    • After entry of the payment on the IVR, licensed home providers will need to send the COVID-19 Attendance Exemption Form to the CCR&R for each applicable month that they were not providing care or attendance is less than 20% of expected.

Please click on the links below for the Temporary Attendance-Exemption Policy and Exemption Form for CCAP Providers:

March & April Only

 Attendance Exemption Policy:

Attendance Exemption Form (English):

Attendance Exemption Form (Spanish):

The IDHS CCAP Program is working on what the month of May holds for child care programs and providers now that the Governor has extended the stay-at-home order.  We have not made decisions yet, but as soon as we do, they will be posted on this page and the IDHS website.  

Please continue to look into any and all Small Business Administration Coronavirus relief options (Paycheck Protection Program, Economic Injury Disaster Loan, SBA Express Bridge Loan, etc.) that are available to help sustain your business operations during the pandemic.   

  Existing CCAP Cases

  • All current CCAP eligibility approvals that end in March, April, and May will automatically be renewed for 6 months.  All information will stay the same.  However, if your client needs to update their case, please request a Change of Information form.  At this time IDHS will not be sending out new approval letters for the automatic redeterminations.
  • All current CCAP family copays have been lowered to $1.00 for the months of April and May.

Additional Resources

For more information about the Coronavirus please visit the CDC website at or the State of Illinois Coronavirus Response website at

If you have questions about child care-related responses to COVID-19, email: or visit

Contact Us

Child Care Resource & Referral
801 North Larkin Avenue Suite 202
Joliet, IL 60435
In Joliet:(815)741-1163 -or- TTY (815)741-1692